The always online, always connected consumer wants individualized experiences that are consistent across all channels.
Go beyond the why and discover how to deliver the perfect CX using advanced technology to facilitate real-time, omnichannel, hyper-personalized interactions that deliver value.
Join John Nash, Chief Marketing and Strategy Officer at Redpoint Global and he discusses how to:
• Create a complete customer view, a Golden Record, accessible in real-time
• Use machine learning to pinpoint next best actions
• Orchestrate personalized, real-time 1:1 interactions
If you are unable to attend live, please still register and the recording link will be sent to you after the event.